Travel woes continue for JetBlue customers in Boston, across US

Travel woes continue for JetBlue customers at Boston’s Logan Airport, across country

Updated: 3:03 PM EDT Apr 10, 2022

People flying with JetBlue Airways to and from Boston, and across the country, are having another frustrating weekend of air travel.According to FlightAware, JetBlue had canceled 49 flights — of 17% of the day’s schedule — into and out of Logan International Airport as of 3 p.m. Sunday. In addition, 67 JetBlue flights into and out of Boston — 24% of Sunday’s schedule — were delayed.Sunday’s cancellations and delays come after JetBlue cancelled 54 flights (21%) and delayed 117 flights (46%) into and out of Logan Airport on Saturday.The only other airlines to cancel flights into and out of Boston on Saturday were Cape Air (12, 6%), Spirit (2, 10%), Jazz (2, 20%) and SAS (2, 100%), according to FlightAware.Nationwide, JetBlue canceled 191 flights (18%) and delayed 497 (48%) on Saturday. As of 3 p.m. Sunday, JetBlue had canceled 142 flights (13%) and delayed 313 (29%) across the country. This weekend’s cancellations and delays from JetBlue come just one week after hundreds of cancellations and hundreds more delays that stretched from April 2 into April 3, and even lingered into that Monday, April 4, at Boston’s Logan Airport alone.A spokesperson for JetBlue Airways shared the following statement with NewsCenter 5:”After a number of tough operating days this week that began with severe weather challenges and air traffic control delays up and down the East Coast, we are continuing to work to minimize impacts to our customers. Despite hiring more than 3,000 new crew members already this year, like many businesses, we remain staffing constrained and these disruptions exacerbate an already challenging staffing situation. In order to get our operation back on track this week and provide additional recovery options for the potential of additional April weather events, we are cancelling some flights this weekend and will be making a small schedule adjustment through the rest of the month. We sincerely apologize to our customers for these disruptions, and we are working to cancel flights in advance whenever possible so they have time to adjust their plans and do not need to show up to the airport.”While we believe April will continue to be challenging, we are bringing on hundreds of new crewmembers each week as we prepare for summer travel. We have also reduced our schedule from May through the summer. Given we anticipate continued industry challenges and heavy demand into the summer, we are planning more conservatively and trying to be proactive where we can with cancellations due to disruptive weather and air traffic control events.”On Tuesday, April 5, JetBlue CEO Robin Hayes was at Logan Airport to announce that the airline will begin flying from Boston to London Gatwick on July 19. Flights to London Heathrow will follow, starting on Aug. 22.Later that day, JetBlue made an offer worth roughly $3.6 billion to acquire Spirit Airlines, potentially halting a merger between Spirit and Frontier Airlines.